GraalVM Support #
Oracle GraalVM Enterprise Edition is available:
for non-production and evaluation purposes under the OTN License Agreement Oracle GraalVM Enterprise Edition Including License for Early Adopter Versions license terms.
for on-premises use under the terms of the Oracle Master License Agreement. Please consult the Oracle global price list for information on GraalVM Enterprise subscription offerings. This includes the 24x7x365 Oracle premier support by the Oracle GraalVM team and the access to My Oracle Support (MOS).
For Oracle Cloud customers, GraalVM Enterprise support is included in the Oracle Cloud subscription. Please verify if support services are activated with your account. Alternatively, contact your sales representative to discuss subscription licensing and support terms.
To report a bug or an enhancement request for GraalVM Community, use GitHub Issues. GraalVM Enterprise bugs or enhancement requests should be reported using My Oracle Support (MOS). Any security vulnerabilities in either GraalVM Community or GraalVM Enterprise should only be reported via email to firstname.lastname@example.org.